Privacy Policy
Effective
This Privacy Policy explains how Pavilion, Inc. (“Pavilion,” “we,” “us,” or “our”), collects, uses, and protects personal information when you visit our website, submit our contact form, or communicate with us by email, phone, or text message.
Information we collect
- Information you give us. When you submit our contact form, we collect your name, company, email address, and, if you choose to provide it, your phone number.
- Communications. We keep records of the emails, calls, and text messages you exchange with our team.
- Website usage. We use Google Analytics, which uses cookies to collect information such as pages visited, browser type, and approximate location. You can block cookies in your browser settings.
How we use information
- To respond to your inquiry and discuss a potential partnership with you.
- To contact you by email, phone, or text message about your inquiry.
- To operate, secure, and improve our website.
- To comply with legal obligations.
Text messaging (SMS)
Pavilion sends text messages only to people who opt in, either by checking the SMS consent box on our contact form or by telling a team member by phone or in person that they agree to receive texts. Messages are about your inquiry and our conversations with you. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of further messaging at any time. Reply HELP for more information, or email support@pavilioncollection.com. Consent to receive text messages is not a condition of any purchase or partnership. See our SMS Terms for details.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or share mobile phone numbers or text messaging consent with third parties or affiliates for their own marketing or promotional purposes.
How we share information
We do not sell personal information. We share personal information only as follows:
- Service providers. We use vendors that process information on our behalf and under our instructions, such as our customer relationship management, phone and messaging, website hosting, and analytics providers. They may use the information only to provide services to us.
- Legal requirements. We may disclose information when the law requires it, or to protect our rights, our users, or the public.
None of this sharing includes text messaging originator opt-in data and consent, except as needed for our phone and messaging provider to deliver the messages you agreed to receive.
Data retention and security
We keep personal information only as long as we need it for the purposes above or as the law requires. We use reasonable administrative, technical, and physical safeguards to protect it. No method of transmission or storage is completely secure.
Your choices
- Reply STOP to any text message to stop receiving text messages from us.
- Use our contact form to ask us to access, correct, or delete your personal information, or to stop contacting you.
Children
Our website is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy. We will post the updated version on this page and change the effective date above.
Contact us
Pavilion, Inc.
1178 Broadway, New York, NY 10001
support@pavilioncollection.com